Property Amenities

Property services

  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • 24-hour front desk
  • Multilingual staff
  • Smoke-free property
  • Free newspapers in lobby
  • Tours/ticket assistance

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Breakfast available (surcharge)

Parking

  • Self parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Private bathroom
  • Blackout drapes/curtains
  • Shower/tub combination
  • In-room safe (laptop compatible)

Media and electronics

  • WiFi (surcharge)
  • Cable TV service
  • Flat-panel TV

Services

  • Free newspaper
  • Daily housekeeping

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Bedding and linens

  • Premium bedding
  • Rollaway/extra beds available
  • Hypo-allergenic bedding available

Food and drink

  • Minibar

Reviews

The Marcel at Gramercy Hotel

4,514 Reviews #106 of 521 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2345
  • Very Good
    1336
  • Average
    470
  • Poor
    203
  • Terrible
    160
  • 2021 Travelers Choice

Recent Reviews

MrsL1975 wrote a review on August 27, 2020 London
Trip Type: Couples

Ripping off customers

Was due to stay here 3rd-7th September, travelling from London for my husbands 50th birthday. Obviously, because of Covid-19 we are unable to take the trip. We requested a refund months ago from the...
nycw2020 wrote a review on August 08, 2020 New York City, New York
Trip Type:

This is not a hotel - it is a homeless shelter

DO NOT STAY. This is not a hotel. This is now a homeless shelter and has been for months. Some of the men have drinking and drug issues. They have officers inside the lobby and patrolling the...
CurlyRose wrote a review on July 19, 2020 London, United Kingdom
Trip Type: Friends getaway

Beware of booking in these uncertain times

Four of us were due to stay here for 3 nights as part of a longer stay visiting family in Long Island. We were due to stay from 3rd April 2020 but could not go due to the USA closing their borders as...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.